Product Overview

The Vizrt CC-SMAS CaptureCast Space Maintenance and Support subscription provides software maintenance and technical support for a single CaptureCast Space license. This service plan keeps an individual Space workflow current with software updates and provides technical support access for that specific Space during the coverage term.

Product Description

Each CaptureCast Space represents an independent concurrent workflow running on a CaptureCast NDI unit. The CC-SMAS plan covers a single Space license, providing access to software maintenance updates and technical support for that workflow. Organizations running CaptureCast in multi-room environments with multiple active Space subscriptions should plan one CC-SMAS plan per Space to maintain full update and support coverage across all concurrent workflows. The plan renews annually and is aligned to the corresponding Space subscription renewal.

Key Features

• Per-Space Maintenance Coverage Software updates and support for one CaptureCast Space license.
• Technical Support Access Direct support access for issues specific to the covered Space workflow.
• Annual Term Aligns to the annual CaptureCast Space subscription cycle.
• Multi-Room Coverage Purchase one per Space for complete maintenance coverage across all concurrent workflows.

Technical Specifications

• Coverage: Single CaptureCast Space license
• Term: Annual (renewable)
• Includes: Software maintenance (updates) + technical support per Space
• Prerequisite: Active CaptureCast Space subscription